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Based on the work of expert Stella Cottrell, international bestselling author of The Study Skills Handbook, this interactive resource will help you hone and develop your study skills at your own pace. Each module has been carefully designed so you can assess your current proficiency, track your progress, become more confident and get the most out of your course.
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People skills [E-book]
Publication Date: 2014
People skills, also known as interpersonal skills, are the key to success in work and life. It seems like common sense, but so many people have difficulty grasping and mastering the most effective ways to interact with others, especially in an increasingly digital world. In this book, readers get: - How-to advice on the foundations of effective communication, including listening, empathy, clarity, conversation skills, and diplomacy. - Examples of interactions in various work and life situations, including those that went well and those that didn't-with advice to improving outcomes. - Tips on understanding and maximizing nonverbal communication, such as facial expressions, voice tone, posture, and gestures. - How to courageously and assertively handle conflict and have difficult conversations, such as bad news, disagreements, apologies, and resignations. - Tips on profiling the audience, and public speaking to large or small groups. - Steps for being more influential and persuasive, collaborating effectively with partners, and knowing when to stay silent. - Dealing with differences, coping with difficult people, and identifying one's own unique gifts and style.
Success in Groupwork [Print book] by
Publication Date: 2010
This guide provides students with practical advice and ideas to help them work effectively with other people and get the most out of their group project. It takes the reader from forming a group, working together on a project, dealing with conflict, using online resources through to delivering a group assessment.
Creating Effective Groups [Print book] by
Publication Date: 2007
"The second edition of Creative Effective Groups provides an introduction to the study of small group communication, including the areas of group decision making, group problem solving, group dynamics, leadership, and team building. This practical book gives students the fundamental knowledge and skills necessary to communicate more effectively and interact more productively in the small group setting.