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Placement PAL Central: BU Support Services

This is a guide for Placement PAL Leaders.


Make sure your PAL students are aware of and accessing the students area of BU's website


  • The Hub provides access to AskBU is a one-stop-shop for student enquiries. You can direct students to this service if they have any query about their BU experience, for askBU to help signpost them.
  • Face-to-face help: Ask BU are based at both Talbot and Lansdowne campuses; drop-in to see them at The Hub ground floor of Poole House or at the Help Zone, ground floor of Bournemouth Gateway Building.
  • Email:
  • Phone: 01202 969696

Student Health and Wellbeing

  • Direct students to these Health and Wellbeing webpages which cover:
    • Medical centre
    • Achieve@BU team
    • Student wellbeing service
    • Uni Retreat
    • Urgent medical and wellbeing support


  • SUBU website for information on activities, clubs, SUBU advice, volunteering, the REP system and more! Be social, be involve, be supported, be represented.
  • SUBU Advice provides free, independent, non-judgemental and confidential advice and information to all BU students.

Library and Learning Services

Careers and Employability service


  • BU's Find a Placement webpages cover topics including:
    • Searching for and securing a placement
    • Planning your placement year
    • Funding


  • SportBU offers you the opportunity to socialise, meet new people, improve your fitness and enhance your skills.
  • Whether you want to compete in the Olympics, get fitter, play with friends or take up a new sport, SportBU is the place for you. The fantastic facilities, activities and sports are available to students, university staff and the local community.
  • Their focus lies in three areas: health and fitness, campus sport and performance sport – meaning they can offer something for everyone, whatever their goals or abilities.

IT facilitaties, services and support

  • BU's IT information webpages cover topics including:
    • Access to the basics
    • Guidance for remote, off-campus study
    • Finding a PC on campus
    • Free software and communication tools
    • Digital wellbeing

SAP - 24 hrs Student Assistance Programme

  • Student Assistance Programme - A free 24-hour confidential helpline and digital resource to support BU students with personal or student-related problems.

Disability and Wellbeing Support

Language Learning

  • BU's Languages Advisor offers English language guidance for international students across the University.
  • Direct students to the Language Learning area on Brightspace.

International Student Support

Faith and Reflection

  • The Faith and Reflection Team are available to listen to students, offer spiritual support and care, answer questions and help growth.
  • They provide activities and have an open door policy and are happy to welcome students whether they have a faith or not.
  • They can help put students in touch with local faith communities and tell students where nearest mosque, church, temple, etc is. 
  • Their space on Talbot Campus includes an Islamic prayer room and a Meditation/Quiet room.
  • Global Café is a regular social gathering with free coffee, cookies and a chance to meet other international students to chat (ran by the Chaplaincy but with no religious content, it’s just a place to meet).

Residential Services

Financial support