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Peer Support Leader Guide: Meet the PAL Team

This guide is designed for our Peer Support Leaders to contain all the information they require to carry out their role, including key contacts, the process for the observations and how to claim their pay.

Hello! We're the Central PAL Team and are responsible for the running of the Peer Assisted Learning Scheme at BU. We have an open door policy for all of our Leaders and are always happy to answer any queries you may have. Some of our responsibilities include:

  • Co-ordinating and delivering the PAL Leader Facilitation Course to prepare you for the PAL role
  • Creating useful resources  and guidance for PAL Leaders
  • Liaising with the PAL Academic Course Contacts
  • Monitoring your attendance registers
  • Observing PAL sessions
  • Managing a team of Peer Support Leaders who are former PAL Leaders studying in their final year, who help observe PAL session

Find out more about us below!

My role at BU is as the Academic Skills Hub Manager in Library & Learning Support.

I am originally from Memphis, Tennessee and received my MA in English as a Second Language / Creative Writing from the University of Memphis. Since then, I have worked at a number of universities across the US, China and the UK.

As well as managing the Academic Skills Hub, I have direct oversight of the PAL scheme. I feel very strongly about embedding peer learning opportunities into education so am very excited about working closely with the Central PAL team. It will give useful insight into the developing needs of our students, which will in turn help us to build in relevant support as we develop the Academic Skills Hub. 

Outside of work, I enjoy cooking, doing yoga, reading books, playing with my daughter, and snuggling with my cat Abigail

My role at BU is as the Academic Liaison Manager in Library & Learning Support.

Having spent my entire professional career working in UK universities I have considerable experience working with students and academic colleagues across all different subject disciplines.  My background is in Higher Education libraries and as well as having a strategic overview of the PAL Scheme I manage the Faculty Library Teams, Researcher Systems and Support, and Language Learning Support.

It’s a really rewarding role, particularly working with the Central PAL Team!

What I enjoy most is working with students and colleagues, listening to their feedback and helping to find creative solutions.