EndNote desktop guide: Support

Clarivate are the company who own and produce EndNote

• Clarivate libguide [lots of useful training material here]
• EndNote output styles [if you need an extra referencing style, add it to EndNote from here]
• EndNote import filters [if your references are not importing correctly into your EndNote library, you may need to update your filter for that datasource]
• EndNote connection files [if you are connecting to a database via EndNote, update your connection file if you connection stops working]
• EndNote YouTube channel [lots of useful training videos from Clarivate]
• Tweets by EndNoteNews

One of the most significant changes that you will encounter with EndNote 20/21, is that libraries created in EndNote X9.3 or later cannot be run in EndNote X9.2 or earlier. 

What this means in practice

If the libraries you are using have been created in EndNote X9.2 or earlier, when you try to open them in EndNote 20/21 (or EndNote X9.3) you will be prompted to convert your library to a new format. Before you do this,

1. Synchronise your existing library with it's corresponding online library (if you are using this feature)
2. Make a compressed backup of your existing library. You will need to do this in your current version of Endnote X9.2 or earlier. If this is no longer available to you, save the .enl file and .Data folder of your library to the H:\ drive. Compressed libraries can be saved to cloud storage, e.g. Microsoft One Drive, or flash storage like a memory stick. Your .enl files and .Data folder should not be saved to cloud storage or flash drives as this can corrupt them.

Once you have made a compressed back up, open your existing library in EndNote 20/21. You will be prompted to convert your library to the new format. When you convert your library, you will see that a new version (.enl file and .Data folder) is created in the same location as your original library. The new library will have -Converted after its name. The original library will retain its original name.

Synchronising your new converted library

If you are synchronising your library with an EndNote online account, your new library should sync correctly with the online library, although it will indicate it is merging libraries the first time you sync it. once you have synchronised it, check it has been done correctly.