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PAL Central: PAL Pay

An online hub of guidance and resources for our PAL Leaders and their Level 4 students.

This page contains information about:

  • Accessing your Pay slips
  • Pay deadlines
  • Post and employee/occupancy numbers
  • Registers
  • Pensions
  • Tax information
  • Pay claim template form
  • Pay rate

Once your time sheet/pay claim is complete, please send it to

Pay slips

You can now access your payslips online via MyHR - you will no longer receive a paper copy of your pay slip in the post. 

To access your payslips, you will need to login to MyHR with your staff login details.
If you have an additional part-time-hourly-paid role to your PAL role (e.g. student ambassador), your MyHR login details have most likely been sent to the line manager for this role. Please contact this line manager for your details.
If your only PTHP role is your PAL role, please contact us if you have not received these details from us. 

Please note: Some students have experienced issues accessing MyHR. We have followed this up with the HR team, and they have advised trying the following:

  • Copy and paste the link into your browser (instead of clicking on it from the email that we have previously sent you).
  • If you are logged in via your student account elsewhere (e.g. Brightspace), try logging out of here first.
  • Login to the staff intranet and go to MyHR from there by navigating the toolbar (Working at BU > HR Portals on the left hand side > login to MyHR). Your login details have previously been emailed to you. Please ensure that you are using the correct username to login to the staff intranet - this will begin with 'STAFF\'.

Please contact if you have any questions or are experiencing any issues.

Link to Download Forms

You can download the PAL Pay claim form here.

Once completed, please email the claim to in Excel format.


We recommend you retain a copy of your pay claim for your own records.

You can claim up to a maximum of 3 months at a time, but we do recommend submitting a claim monthly to avoid a backlog of claims.

Please note: A new copy of the claim form has been uploaded due to some issues with inputting a date on the previous file. Please use this new claim form, and note that 'Occupancy no' refers to your 'Post no'. 'Employee no' remains the same.



Tier 4 students need to complete a different time sheet, to keep track of the hours you are working in total and ensure these to not exceed your Visa restrictions. The claim can be found below:

Pay Rate for PAL Leaders

The pay rate for your PAL work will be £12.94 per hour, as of the 1st April 2023, mirroring the National Living Wage for Student Leaders at BU. This has been endorsed by the Student Work on Campus Steering Group and is in use with all student PAL roles.


Don't forget, you can claim 1 hour for your PAL session and 30 minutes of preparation time per session!

Completing your timesheet

The timesheet for payment needs to be downloaded from PAL Central and typed (please do not print and write on them).

It should be one calendar month per timesheet – even if you have one date for the previous month, this requires a new form for that month!

You must complete another form with all details if you run out of space.

Once you have completed the form please email it to the PAL team: (use this email if you have any queries).

To change your address or bank details please contact HR:

If you are a Tier 4 (international) student, the pay claims process differ slightly as you are required to complete a different form, which HR should supply you with. The same still applies that you should submit one pay claim per month. 

Tax Information

If you have any concerns regarding tax on your PAL Pay - for example, you think you are being taxed too much - please direct all tax-related queries to who will be able to advise.

The Central PAL Team authorise the PAL pay claims but do not process your payslips, pension or tax.


The deadline for pay claim forms is the 1st of each month.

Pay forms that are submitted late will not be approved until the following deadline.

You will be paid 1 month in arrears (e.g. your September hours will be paid at the end of October) to allow the Central PAL Team and Payroll time to process the high volume of claims received.

Employee and Occupancy Numbers

You will receive an email with your Employee Number and Occupancy Number. You will need to include these in every pay claim you submit.

If you have not received your Employee or Occupancy Number by the time you come to claim your pay, please contact


These online registers use the secure online space, Sharepoint, as set up by BU. You will only be able to view the register of your own PAL sessions. Your register needs to be updated as they provide the evidence needed to authorise your timesheet. 


Please see the below FAQs if there are any problems with the registers:

What if I have not received my register?

Please bear with us as we have a high volume of registers to distribute. If you have not received the link to your new register by the end of September, please email and we will get this sent out to you. You may not have your register for your first couple of sessions, so make sure that you take down a list of everyone who attended so you can upload it to your register when you receive it. 

What if the register I have been sent is not the correct group?

Please contact us at and we can look to resolve where there has been a mix-up. The allocations on the registers are based on the information timetabling have provided us with. If there are changes to allocations, these don’t always get passed on to the Central PAL Team so please let us know!

What if there are students attending my sessions that are not on the register?

It may be that you have students attending your PAL sessions that are supposed to attend other sessions. If this happens, check with the student to see if your session is the one they have timetabled or if they are attending it for another reason. It may be that other PAL Leaders from your programme are wondering why their students aren’t turning up! Communicate with your other PAL Leaders and your PAL Academic to let them know if this is the case. For those that attend that are not on the register, add them to the bottom of your register but highlight them in a different colour so it is clear they are not supposed to be in your group.

If there are students who have changed programme (joined your PAL seminar group, or left your PAL seminar group), please let us know at so that we can amend our MS Teams channels.

Do I need to submit a pay claim if I fill out the online register?

To confirm, you still need to submit a pay claim form as well as completing your register. Your register will be used as evidence and measured against your pay claim form, so both are required. You do not need to attach your register with your pay claim, your register will automatically save online once you have edited it.

How often do I need to update my registers?

We recommend completing your register during or after every PAL session you hold so you don’t forget who attended. It is important to keep this regularly updated as you will not get paid unless you online registers match your claim.

Can I submit my registers via email?

As we can access your online register, you do not need to send us a separate copy of your register. As long as you update your register online, we can access it. You will be emailed if your registers are not completed and you have submitted a claim. If you have any issues with accessing Sharepoint and the link provided, please contact us at

If you have any questions, please let us know at

Pension Information

You will be automatically enrolled into the the Local Government Pension Scheme and will contribute from your first day of employment.

Please note: you cannot sign and date the opt-out form until, at the earliest, the first day of membership of the scheme, and, by law BU may not provide you with the opt-out form.

For general information about pensions and saving for retirement please visit Pension information is available in the BU staff handbook and website, and if you have any questions please email

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