Good morning everyone!
We’ve picked up a few IT-related tips recently that may benefit you:
Audio
Have you experienced an ‘echo’ audio effect during your PAL sessions? This is often due to your device’s speaker being too close to your microphone, and can easily be fixed by using some headphones, instead of a loudspeaker.
Alternatively, you can check if your microphone/speaker set up is okay by making a test call to an automated bot. You can do this by going into Teams, clicking your profile in the top right corner > settings > devices > ‘make a test call’. The bot will record your words and play them back to you, so that you know what you sound like (and if you are giving an echo!).
For a picture guide on how to access the above, please see our page here: Using MS Teams, and scroll to the box called 'IT tips'.
Screensharing on a Mac
A few PAL Leaders have experienced problems when trying to Screenshare on Apple Mac devices. If you have had this problem, you can allow Screenshare on your device by going to System preferences > Security & Privacy > Privacy > Accessibility. Here, you can check if Microsoft Teams is on the list of programmes and applications, and if it is not, you should be able to add it.
Many thanks, please let us know at PAL@bournemouth.ac.uk, if you are experiencing further IT issues!
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